Using the Internet to  find information

Using the Internet to find information

The Internet can be very useful when it comes to finding out information. Many public authorities, town/city councils and public offices now have informative websites. You can also find more information, addresses and useful tips relating to the everyday issues covered in this brochure by browsing the website of the Federal Office for Migration and Refugees under the menu item “Welcome to Germany”: www.bamf.de/willkommen-in-deutschland.

More and more people are regularly using the Internet. In order to protect yourself from online fraud you should be very careful when using the Internet, especially if you are asked to enter your bank details or other private information. And make sure you are also well informed before you purchase anything online.

You can nd a good overview of the risks you face when using the Internet in the brochure “Verbraucherschutz kompakt – Guter Rat in Alltagsfragen” (Compact guide to consumer protection – good advice for everyday issues) from the Press and Information Of ce of the Federal Government, available at www.bundesregierung.de, menu item “Publikationen/Infomaterial”. The staff at consumer advice centres and the staff providing migration advice for adult immigrants and youth migration services will also be pleased to help you.

Please remember: not all online offers are correct or trustworthy. Some websites contain false information. Check who is responsible for a website by looking for the “Impressum” link (on English pages of German websites you often see Imprint or Legal notice). Websites published in Germany
are legally required to have an Impressum, so if you are suspicious about
a website and it does not provide this information, then it is better not to trust the site. The websites provided by government ministries, authorities and offices are particularly trustworthy.

One way to nd out important addresses and telephone numbers is to look in the Yellow Pages (Gelbe Seiten®). This is a telephone directory with all the entries sorted according to topic or category and published in different directories for each city or region. Public of ces, the housing of ce for example, are often listed under the heading “Behörden” (government authorities). The Yellow Pages (Gelbe Seiten®) is available online, too: www.gelbeseiten.de.

One way to find out important addresses and telephone numbers is to look in the Yellow Pages (Gelbe Seiten®). This is a telephone directory with all the entries sorted according to topic or category and published in different directories for each city or region. Public offices, the housing office for example, are often listed under the heading “Behörden” (government authorities). The Yellow Pages (Gelbe Seiten®) is available online, too: www.gelbeseiten.de.

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